[PLACEHOLDER: FOR REVIEW BEFORE LAUNCH. Wording to be checked by the Captain and, ideally, legal advice.]
Delivery and returns
Delivery
We deliver to the UK, Pakistan, Europe (EU, Norway, Iceland, Liechtenstein, Switzerland), the USA and selected countries in Asia and Africa. Choose your country at checkout; only countries we can deliver to are listed.
| Delivering to | One garment | 2 or more garments |
|---|---|---|
| United Kingdom, Europe, USA, Asia and Africa (countries listed at checkout) | £5.99 | Free |
| Pakistan | £3.99 | Free |
For safety and legal reasons we do not deliver to sanctioned or high-risk destinations. Orders outside the UK may have to pay local import duty or taxes when the parcel arrives.
Every garment is made to order: we make and print it for you only after you order. Please allow [PLACEHOLDER: X to Y working days] for delivery.
Your garment is made and shipped directly to you from Pakistan by our print partner there. To do this we give them your name, delivery address, phone number (if given) and order details: see our privacy notice. When your order is posted you will receive an email with the courier and tracking number. [PLACEHOLDER: confirm tracked service, delivery time, and whether any UK import VAT or customs charges are prepaid by us or payable by you.]
Returns
Every garment carries a name chosen by you and is made to your order. Personalised items are not covered by the usual 14-day right to cancel under the Consumer Contracts Regulations.
Your statutory rights are not affected. If your garment arrives faulty, damaged or not as ordered, please contact us within 30 days and we will repair, replace or refund it.
Email [email protected] with your order reference (it starts with GM-) and a photo of the problem. [PLACEHOLDER: returns address and process.]